Risk Management Principles during Covid-19

2/09/2020

You ever wondered how decisions are made at Manoah during these challenging times? Well, wonder no more, as Manoah has developed a set of robust principles that underpins and guides the decision making processes. To find out what they are please click on the following link; 2-09-2020_Risk management principles applicable during COVID

Some minor changes to Manoah’s visiting hours.

22/08/2020

Dear Relatives and Friends of Manoah Residents

A big thank you to those who are abiding to Manoah’s visitor requirements which is greatly appreciated by our residents, staff and management.

Most of you would now be aware that the WA Stage 4 restrictions have been extended to Friday, 23 October due to increase of Covid-19 activity in the eastern states, especially Victoria. We may count our blessings of having spared thus far. However, this might also lull us into a sense of complacency and Covid-19 fatigue. By refreshing ourselves and continuing to remain vigilant we ensure our own and everybody else’s wellbeing.

There is a need to tweak our current afternoon visiting hours as the current entry of 2:00 pm is having a negative effect on handover from the day shift to the afternoon shift. Therefore, the afternoon entry time has been changed from 2:00 pm to 2:30 pm.

 Revised visiting hours

  • 10:30 – 11:30 am (These are times for visitors to enter but may remain longer)
  •   2:30 –   4:00 pm (These are times for visitors to enter but may remain longer)
  •   7:00 –   8:00 pm (These are times for visitors to enter but may remain longer)

Continued Screening Requirements

  • Please answer all Covid-19 questions.
  • Temperature check to be less than 37.5
  • Please stay away if;
    • You have any flu symptoms.
    • Been in contact with a positive Covid-19 person.
    • Awaiting the results of a Covid-19 test.
    • Been asked to quarantine yourself.
    • You haven’t received the Influenza vaccine without a medical reason.
  • Please bring proof of having received this years’ Influenza vaccine.
  • Please maintain the 1.5 meter physical distancing.

Unfortunately, some visitors persevere in attempting to visit outside the nominated hours. Please note that there is no point ringing the bell even 15 minutes before door opening times.  Staff have been instructed to ignore bell calls outside these hours and your cooperation would be highly appreciated

The residents, staff, and management sincerely appreciate your continued support during these challenging times.

On behalf of management,

Henk Gort

Senior Pastoral Counsellor

 

Hot of the Press 9/07/2020

Dear Residents, Relatives and Friends

Life changes very fast these days. Hence, another email within days of each other, as the WA Department of health has notified all residential care facilities with Directions No. 3. Based on these new directive the following procedures have been agreed to by Manoah management.

The new directive is about more ease of contact with your loved ones, but it is essential in light of what is happening in Victoria to remain ever vigilant.

The following processes are to be adhered to:

  • The usual Covid 19 questions still need to be answered with  names and contact details documented and signed.
  • People still need to provide documentary proof of having received the influenza vaccine, this includes children and only excludes babies up to 6 months old.
  • Everyone’s temperature still need to be taken upon entering Manoah House, each day.
  • Everyone still need to sanitise their hands prior to entering.
  • Individual distancing is still in place.
  • The visiting hours for entering Manoah stays the same but once in visitors can stay longer. The rationale is that the staff have to take time from supporting residents in order to meet the legal Covid 19 entry requirements.
    • 10:30 – 11:30 AM       (These are times when visitors may come in but can stay longer)
    •   2:00  –   4:00 PM       (These are times when visitors may come in but can stay longer)
    •   7:00  –   8:00 PM       (These are times when visitors may come in but can stay longer)
  • There is no longer a limit on visitors per resident and you are free to meet in other areas whilst complying with physical distancing. (However, its preferred by management that you either meet in the resident’s room or outside)
  • Excursions may be conducted as long as the residents  steer clear of busy gatherings  and mainly stay on the bus.

Other changes to visiting your loved ones:

  • There is now no limit to the number of hours you may spend with your  spouse/relative.
  • Flu vaccinated children are now allowed to visit but must be supervised and remain with their parents and prevented from roaming around.

Residents going out:

  • Residents, after risk assessments have been completed by Elaine Robinson FM and Ian Jennison Clinical Care Co-ordinator are now allowed to leave Manoah House to attend small family gatherings. This includes visiting close friends, partners, couples or siblings/familial groups who live in another facility.
  • Details of the outings will need to be recorded including the location and number of people.

For more details please see the following links:

10-07-2020_COVID19-Residential-Aged-Care-Facilities-FAQ1

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/advice-for-people-at-risk-of-coronavirus-covid-19/coronavirus-covid-19-advice-for-people-in-aged-care-facilities#residents

https://www.health.gov.au/sites/default/files/documents/2020/06/coronavirus-covid-19-information-for-families-and-residents-on-restricted-visits-to-residential-aged-care-facilities.pdf

Warm regards and blessings

Manoah Management.

 

 

MOST RECENT UPDATE: 7/07/2020 

Coronavirus

Coronavirus (COVID-19)

Manoah Homes continues to make every effort to protect the residents from the COVID-19 coronavirus. Thus we closely follow the latest policies and procedures as outlined by the governing Commonwealth and State Government directions to minimize the spread of the COVID-19 Coronavirus.

Dear Residents, Relatives and Friends

I am pleased to announce that some of the government restrictions for visiting your loved ones in nursing homes are slowly becoming more relaxed whilst still remaining vigilant to minimise the spread of Covid 19.

The following processes still remain in place:

  • The usual Covid 19 questions still need to be answered with their names and contact details documented.
  • People still need to have provide documentation of having received the influenza vaccine, this includes children.
  • Everyone still need to sanitise their hands prior to entering.
  • Individual distancing is still in place.
  • The visiting hours for entering Manoah stays the same but once in visitors can stay longer. The rationale is that the staff have to take time form supporting residents in order to meet the legal Covid 19 entry requirements.
    • 10:30 – 11:30 AM       (These are times when visitors may come in but can stay longer)
    •   2:00  –   4:00 PM       (These are times when visitors may come in but can stay longer)
    •   7:00  –   8:00 PM       (These are times when visitors may come in but can stay longer)
  • 2 Visitors per resident at a time in their rooms, or just outside their rooms.
  • Excursions are still on hold until further notice from the government.

The new changes to visiting your loved ones:

  • There is now no limit to the number of hours you may spend with their spouse/relative.
  • Children are now allowed to visit but must be supervised and remain with their parents in the resident’s room, or outside area.

Residents going out:

  • Residents, after risk assessments have been completed by Elaine Robinson FM and Ian Jennison Clinical Care Co-ordinator are now allowed to leave Manoah House to attend small family gatherings. This includes visiting close friends, partners, couples or siblings/familial groups who live in another facility.
  • Details of the outings will need to be recorded including the location and number of people.

For more details please see the following links:

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/advice-for-people-at-risk-of-coronavirus-covid-19/coronavirus-covid-19-advice-for-people-in-aged-care-facilities#residents

https://www.health.gov.au/sites/default/files/documents/2020/06/coronavirus-covid-19-information-for-families-and-residents-on-restricted-visits-to-residential-aged-care-facilities.pdf

29 May 2020 Visitation Protocols Reviewed & Clarified

Even though Manoah Homes is a boutique stand alone nursing home we don’t make decisions in a vacuum. We  acknowledge God’s Word that there is wisdom in the counsel of many (Proverbs 11:14 & 15:21-22). This is especially pertinent to the current situation with Covid-19. That is why we are long time subscribers and members of one the leading aged care industry professional associations “Aged Care Services of Australia” otherwise known as “ACSA”.  They have worked long and hard to develop a visitation code that we ascribe to, which is also subjective to the Commonwealth and State directives.  We encourage you to read this code in conjunction with latest’s State Health Directive. This will clarify a great many questions you might have and also clarify many considerations that have been taken into consideration in ensuring the resident’s rights and their safety. Please click on the following link 21-05-2020_Industry-Code-RACH-Visits-during-COVID-10-FINAL-as-at-11-May-2020 Also please read the latest’s State Health Directive by following this link Visitors to Residential Aged Care Facilities Directions No2_0

11 May 2020 Dear Families and Significant Others

It’s great that the construction of the new wing is in full swing, but this also presents some minor challenges for Manoah House. Please be aware that Manoah House, starting form this Tuesday will experience some short term power shut downs at designated times over the next four days.. Manoah House has taken appropriate steps to ensure there are no risks nor any discomfort to the residents by engaging extra staff. Please be aware that communications will be disrupted as all our computers and phones will not be operational during the below mentioned days and times;

Tuesday 12th May all power off between the hours of 13:30 – 16:30 for all of Manoah House Wednesday 13th May power off between the hours of 9:30 – 12:00 for rooms 1 to 9 inclusive Thursday 14th May power off between the hours of 9:30 – 12:30 for rooms 3 to 5, 9 to 11 and 15 and 16 inclusive Friday 15th May power of between 12:30 – 15:30 for all of Manoah House

We apologise for any conveniences this might pose.

5 May 2020. Dear family members and significant others, this is an update of the information directly below dated; 29 April 2020. With most decisions there are always some unintended consequences or unforeseen situations, and this has occurred with the most recent policy change pertaining visits. Please click on the following link and read this in light of the previous link “28-04-2020_Covid 19 Processes for visiting Manoah House”. 5-05-2020_Manoah_Homes_updated_Visitation_Policy

29 April 20202. It would be greatly appreciated if you would contact our Facility Manager Elaine Robinson, at least a couple of days before your intended visit. This will help clarify the new policies pertaining to visiting your loved ones as one of the new legal requirement includes providing us with evidence of you having received this years’ Flu Vaccine (for the length of the pandemic). It is our hope that by doing so your visit will be smooth and stress free without disappointments. Please click  on the following link for more details, including making visiting arrangements for Mothers’ Day: 28-04-2020_Covid 19 Processes for visiting Manoah House

We also want to be aware that we will continue to provide Facetime Visits, please click for those details on the following link: 20-04-2020 Letter to Relatives re facetime

Manoah Homes is taking this outbreak with utmost seriousness because lives are literally on the line. This post will be updated with any new information as the governing bodies and our own policies change to fight this virus.

Coronavirus – Government link for more information.